chris k asked:


My son was hospitalized in 05 and the bills were sent to the ins. co. with me (his mother) as the pt. My ins. co started to pay but then received bills in my sons name. There were many double billing errs. After some time, this mess was rectifyed. My ins. company paid the allowed amts on all hospital and doctor bills and we paid our co-pay.

Time passed, about 8 months, when my son got a call from a collection agent stating he owed more money. When we attempted to get a copy of the billing statement the MD office stated that it had been sent to collection; we should contact them. We have made numerous calls and are always put on hold for an extended perior of time or sent to a full voice mail box. We would pay the amt. if we only knew what we were paying. What recourse do we have? Chris

medical billing and coding