midnightminy asked:


My aunt got a collection letter/bill today from a hospital in Salt Lake City, Utah and we live in New York. We have never been to Utah or a hospital there. I thought someone stole my aunt’s information and used it at a hospital in Utah. So we called the toll free # and they told us someone went to the ER in 2006 and never paid. So the hospital looked up the name in all of US and found my aunt’s name (which was the same exact one as the person who didn’t pay the ER bill) & found our address instead and sent the bill to us. We also found out that the birthdate (1936?) used was not the same as my aunt (1943). So the person told us to fax a letter of dispute verifying my aunt’s information. They also want my aunt’s social security #, I don’t think thats a good idea b/c they could again mistakenly link my aunt’s SSN w/the other person who didn’t pay in Utah. I want to help my aunt asap, just in case this is identity theft.
My question is how should I write this dispute letter?
the hospital doesn’t have the SSN of the person who didn’t pay in Utah, so I’m thinking thats why they found my aunt’s name & address and billed us.
Marla, the collection agency is the hospital in Utah, its not a separate collection agency

healthcare